Workflow Automation 2.0: Marrying Hard-Coded Logic with Adaptive AI
In a recent AI brainstorming workshop with a client, one set of opportunities leapt out: automating complex, multi-step workflows. Nearly three-quarters (72 ...
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The Hypothesis-Driven Approach to AI Development
“You can’t roadmap what hasn’t yet been discovered,” - @Bryan Bischof. Apple’s recent retrenchment from its ambitious AI strategy is a case in point.
Is AI project abandonment bad?
Klarna recently announced that their effort to deliver customer support mostly via AI went too far, and they are hiring human support staff to augment AI’s s...